My Garden Box
Enter your search term here...
to submit a new ticket
Check ticket status
When will my order ship?
How will my gift recipient be notified?
Will my subscription renew?
Do box collections repeat?
Where do you deliver?
See all 11 articles
Initial care when receiving your new plants
Are the plants for indoors or out?
I’m concerned about my plant – can you help?
Refund & Replacement Policy
My plant is damaged – what do I do?
What is the cancellation policy?
My container is damaged – what do I do?
My delivery hasn’t turned up – what do I do?
Holiday Gifting FAQ
2020 HOLIDAY SHIPPING SCHEDULE
PLACING YOUR ORDER
Help Desk Software