My Garden Box
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When will my order ship?
How will my gift recipient be notified?
Will my subscription renew?
Do box collections repeat?
Where do you deliver?
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Initial care when receiving your new plants
Are the plants for indoors or out?
I’m concerned about my plant – can you help?
Refund & Replacement Policy
My plant is damaged – what do I do?
What is the cancellation policy?
My container is damaged – what do I do?
My delivery hasn’t turned up – what do I do?
Holiday Gifting FAQ
Help Desk Software