My Garden Box

FAQ 12

• COVID-19 UPDATE
• When will my order ship?
• How will my gift recipient be notified?
• Will my subscription renew?
• Do box collections repeat?

See all 12 articles

Plants+Care 3

• Initial care when receiving your new plants
• Are the plants for indoors or out?
• I’m concerned about my plant – can you help?

Policies 5

• Refund & Replacement Policy
• My plant is damaged – what do I do?
• What is the cancellation policy?
• My container is damaged – what do I do?
• My delivery hasn’t turned up – what do I do?

Holiday Gifting FAQ 2

• 2020 HOLIDAY SHIPPING SCHEDULE
• PLACING YOUR ORDER