My Garden Box

FAQ 13

• When will my order ship?
• How much does shipping cost?
• Will my subscription renew?
• Do box collections repeat?
• How will my gift recipient be notified?

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Plants+Care 3

• Initial care when receiving your new plants
• Are the plants for indoors or out?
• I’m concerned about my plant – can you help?

Policies 6

• Refund & Replacement Policy
• What is the cancellation policy?
• Cancelation vs. Refund
• My plant is damaged – what do I do?
• My container is damaged – what do I do?

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Holiday Gifting FAQ 3

• 2021 HOLIDAY SHIPPING SCHEDULE
• PLACING YOUR ORDER
• HOLIDAY SHIPPING INFORMATION